Returns & Exchanges
At welove, we want you to be completely enamored with your home sanctuary. If your new decor or furniture isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all protective materials are included to prevent damage during transit.
Attach Shipping Label
Download and print your pre-paid return shipping label from the portal and securely affix it to the outside of your box.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing